Privacy Policy

Last updated: October, 2025.

Herefordshire Blinds & Fabrics (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or subscribe to our marketing communications.

1. Who We Are

Herefordshire Blinds & Fabrics is an interiors studio and showroom based in Herefordshire. We design, handcraft and install bespoke window treatments, upholstery, and homeware.
Our website address is: www.herefordshireblindsandfabrics.com & www.herefordshireblindsandfabrics.co.uk
For any privacy-related enquiries, please contact us at:
Email: info@herefordshireblindsandfabrics.com
Address: Beech Business Park, Tillington Road, Herefordshire, HR4 9QJ.

2. Information We Collect

We may collect and process the following types of personal data:

Contact details: name, email address, telephone number, postal address.
Project details: information you share regarding your interior design or product enquiries.
Marketing preferences: your choices regarding receiving newsletters or updates.
Technical information: basic usage data (e.g. pages visited, browser type, device) collected automatically through Squarespace Analytics and cookies.

3. How We Collect Your Information

We collect information in the following ways:

When you complete a contact form on our website.
When you email or call us to make an enquiry.
When you visit our showroom or make a booking for a consultation.
When you subscribe to our email updates via Squarespace Email Campaigns.
Automatically through cookies and analytics when you browse our website.

4. How We Use Your Information

We use your personal data to:

Respond to your enquiries or provide quotations.
Deliver our design, installation, and upholstery services.
Manage bookings and customer communications.
Send marketing emails and updates (only if you have opted in).
Improve our website experience and understand visitor interactions.

We will only use your information when we have a lawful basis to do so, such as consent, contractual necessity, or legitimate interest.

5. Email Marketing

We use Squarespace Email Campaigns to manage and send our newsletters.
When you subscribe, your name and email address are stored securely by Squarespace. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

6. How We Store and Protect Your Information

We take data security seriously.
Your information is stored securely and only accessed by authorised team members.
We use Google Workspace for our business emails and file management, which complies with UK GDPR and maintains high security standards.
All data collected via our website is transmitted using SSL encryption.

7. Sharing Your Information

We do not sell, rent, or trade your personal data.
We may share information only with trusted service providers that help us operate our business, such as:

Squarespace (website hosting and email campaigns)
Google Workspace (email communications)
Professional installers or delivery partners (only when necessary for a project)

All third parties are required to keep your information secure and use it only for the purpose of providing their service.

8. Cookies and Analytics

Our website uses cookies to ensure the best browsing experience and to analyse visitor behaviour via Squarespace Analytics.
You can manage or disable cookies in your browser settings at any time. For more details, please see Squarespace’s Cookie Policy.

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data where applicable.
Withdraw consent for marketing at any time.

To exercise these rights, please contact us at info@herefordshireblindsandfabrics.com

10. How Long We Keep Your Information

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy — typically for the duration of your enquiry or project, and for legal or accounting requirements thereafter.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, technical, or business developments. The latest version will always be published on this page.